On most refrigerators, the fan motor will not run when the door is open. In this GE refrigerator repair guide, I will walk you through the steps in repairing 2002 or newer GE side-by-side refrigerators that are not cooling. There is no frost build up - Answered by a verified Appliance Technician. The main board controls the fan motors on these refrigerators. As a rule, refrigerators maintain 36 to 40 degrees F. in the refrigerator box and 0 to 5 degrees F. in the freezer box. Fridge Lights Are On But Not Cooling A part within the refrigerator/freezer may have failed or the fridge needs time to begin cooling If the power has just come back on and the refrigerator is running, the fridge may need time to begin cooling again. The walls of the freezer are very cold and the refrigerator side is "cool". Refrigerator not cooling. I know the refrigerator was working prior to cleaning because I took water out that was very cold. If your General Electric (GE) side-by-side refrigerator is not cooling properly or is not cooling at all, there are several potential problems with the appliance that could be causing the problem. Anyhow, next day my freezer is cold but my food is no longer frozen. Refrigerators are available in a variety of sizes, finishes and styles including French door refrigerators and side-by-side fridges with ice makers and water dispensers, many are counter depth in design to fit nearly flush with your cabinetry. Reply. It is still set at 37 but it won't get there. Make sure the freezer is at the CORRECT cooling position. A refrigerator not staying cold enough is a hassle, as you are at risk of spoiling the foods inside. The shelves in the freezer for many of them are too small. My Ge refrigerator is not cooling in the fresh food side, but is freezing in the freezer compartment. Refrigerator side seems to be fine. We were busy … read more The other day I wrote about how our refrigerator was warm (50 degrees) yet our freezer was cold (0 degrees). Everything was working fine until we left the refrigerator side open for about 15 minutes while cleaning out the refrigerator. We use cookies to give you the best possible experience on our website. Share it! I read that someone else had this issue and reset it to the recommended settings: fridge 37 and freezer 0. I need to know how to fix a GE side by side refrigerator. Open and close the refrigerator door; whether it's a side-by-side or freezer-on-top model, the blast of air when you do this sometimes makes the freezer door pop open. Check your temperature settings on the freezer side. Obviously the ice-maker no longer makes ice and when the customer service agent asked if there was a huge snowy build-up in the back of the freezer, there is. Cassidy. Replace the defrost sensor if it shows no continuity at around 0 degrees F. July 20, 2015. Most often, this problem is caused by something easy to fix. The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. The evaporator fan motor was not getting any power. The control panel also notifies users when the door has been open for too long or when specific functions, such as the quick cool or freeze option, have been selected . Any suggestions?? To determine if the evaporator fan motor is defective, try turning the fan blade by hand. When I came home from work today the interior of both freezer and refrigerator was 65 degrees. To check the evaporator fan motor, open the freezer door and then manually activate the freezer door switch. Condenser Coils. GE Refrigerator Forced Defrost Mode Before you start the manual defrosting process, you have to remove all of the contents from the freezer compartment. I purchased in 2003 a ge side by side model #gsl25jfpabs. Evaporator Fan is not working. Freezer Section is Working, Refrigerator Not Cold. My GE refrigator model GSL251GRB-BS only bottom part of the frezzer working and refrigator side not getting cold Help. Check out this handy guide below to find out how to replace your evaporator fan. Our side-by-side Kenmore Elite refrigerator was not working properly and I diagnosed the problem as a defective refrigerator air diffuser that was restricting cool air from the freezer compartment from entering the refrigerator compartment. Sep 15, 2013 #1 Model Number GSL25WGSABS Brand GE Age 6-10 years Hi, I came home from out of town to find my GE Side by Side (GSL25WGSABS) fridge side cool but freezer side not … Thread starter Girlscout58d; Start date Sep 15, 2013; G. Girlscout58d Premium Member. This GE refrigerator fan motor guide is for GE’s electronic refrigerators made after 2002. November 29th, 2012 . NOTE: Your fridge/freezer temp … This page will walk you through refrigerator fan motor diagnostics for GE electronic refrigerators. If … The fan in the refrigerator was really loud, sort of like grinding or so. Since last weekend my refrigerator (GE Monogram side by side) temp has raised a few degrees, it has always been dead on 37 degrees and now it is in between 40 and 42 and won't go down. So I replaced the main board and now the fan is running and the freezer compartment is freezing but the FF side is not cooling. The condensor fan was not working so tested the main board and determined I needed a new board. 4. GE Side by Side fridge side cold, freezer not freezing. The freezer is working but the temp is at - If you need any other refrigerator help please refer to my refrigerator repair guide. This complaint is usually the result of a defrost problem. The condenser coils, located underneath or on the back of the appliance, get rid of heat. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. Also be careful not to melt the refrigerator’s plastic parts. Shirley Luo. I have a ge profile Arctica side by side refrigerator. So we will pull it out from the wall and unplug it. Hope you got that replaced and it fixed the issue! I tried setting it to a lower temp to see it f it would make a difference but it doesn't. I have no idea what is w … read more GE Refrigerator Not Cooling. Yesterday, we noticed that our GE Profile fridge (model #PSS26MSTD SS) was freezing the vegetables in the crisper drawer and the water dispenser was not working. It's been shut for about 36 hrs since I cleaned it and it still isn't cooling properly. I noticed the divider panel was extremely hot to the touch so read on your website what to do. Faulty Door Gaskets. Freezer working but refrigerator side is not. GE profile refrigerator not cooling troubleshooting (Fuse Issue) Reply. My 7 year old GE Monogram 48" side by side built in refrigerator is not cooling. The defrost thermostat is not the cold/temp control thermostat. Regardless of the Kenmore model, such as a Kenmore side by side refrigerator freezer not freezing or a Kenmore bottom freezer not freezing, the causes typically are the same. There are many potential problems with the appliance If you are dealing with the GE refrigerator warm on the freezer and on the fresh food section. Reply to Martha B Tavera-Gamboa 1 year ago Sounds like this is likely the controller board. The fridge might be in showroom mode. When did that start? By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Temp is at 60 degrees. In 2002, GE redesigned their side-by-side refrigerators. However, some highly rated appliance repair companies in your area suggested a few common scenarios that could be causing your issue. 2. Step 1 Push the refrigerator’s plug fully into the household outlet. Need help with which way to turn the dial to cool your fridge or freezer? I have a GE side by side refrigerator with bottom drawer freezer. Replaced the board at a cost of $175.00 and fan started working fine. The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. I just returned from a trip and found the refrigerator not cooling. Refrigerator Not Cold or Too Cold. The freezer fan, which circulates air over the cooling coils, may not be working. Or should I replace the defrost timer or both including the thermostat? If the evaporator fan fails, the refrigerator can not circulate the cold air around. 2 years ago How can I contact you? This is probably the most common problem when it comes to refrigerator cooling issues. The side-by-side GE Profile refrigerator has an electronic control panel that allows users to change the freezer or refrigerator temperature as well as operate the water and ice dispensers. 0. Report This by Manage My Life. I have cleaned all of the coils, opened the bottom back and cleaned and made sure the fan was running. Including top-freezers, bottom-freezers, and side-by-side models. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. Step 2 Close the door and verify that it sits on its seal properly. The solution when they fall and break from the load is to buy a replacement shelf. Dear Donna: There are a number of factors to consider before determining what the issue is, including the brand and the configuration of the refrigerator and freezer (for example, a side-by-side, top freezer, bottom freezer, etc.). You can use volt/ohm meter to check the defrost sensor for continuity. This morning we came down and the front panel on the freezer side where water and ice are dispensed was not lit and was not working. EXAMPLE: 9=Super Cold and 1=Minimal Cold Make sure the temp control for the freezer is as high as possible. Ge profile refrigerator not cooling. It'd get loud then soft, then loud again. According to GE, you should not operate your GE profile refrigerator longer than six months without defrosting the freezer compartment. Joined Sep 15, 2013 Messages 3 Location corpus christi, tx . My GE model ZISS420DMBS is not cooling. The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Problems with a GE refrigerator not cooling can be troubleshot with a series of steps. How to replace a defrost sensor in a side-by-side refrigerator. If it fails, you might need to replace it. The fridge temp read 45, even though it was set to 39. If the defrost sensor trips because it's not working correctly, frost builds up on the evaporator fins, eventually making the refrigerator and freezer not cool well. 0. The water in the reserve had frozen. The freezer is not getting cold enough. If the evaporator coils are frosted over, the refrigerator will work harder to remove heat. Unplug the refrigerator and plug it back in again. If the evaporator fan motor is not working, the freezer will not cool. Author. Locate the fan in the back of the freezer section, and check to see if something is keeping it from turning. 1. This is for a Whirlpool refrigerator, but the main ideas are the same for all refrigerator brands. I will say up front it is not overloaded, both doors are sealed just fine and it runs all day and night (although I will say I can't decipher specific sounds but it doesn't sound any different). To determine if the evaporator fan motor is defective, try turning the fan blade by hand. The HIGHEST number on your temp dial is the COLDEST temp. There are a number of simple problems that can cause your refrigerator section to stop cooling when your freezer is still freezing your food. GE PSC25NSWCSS side by side refrigerator. Is not cooling in the freezer is working, the refrigerator not.. New board any other refrigerator help please refer to my refrigerator repair guide it. This page will walk you through refrigerator fan motor was not working tested. Tavera-Gamboa 1 year ago Sounds like this is for a Whirlpool refrigerator, but the is. Sensor in a refrigerator ensure a sealed closure every time you shut the door is still freezing food. Replacement shelf 3 Location corpus christi, tx by a verified appliance Technician reset it to a lower temp see... The condenser coils, may not be working freezing in the fresh food,., next day my freezer is at - i have cleaned all of the freezer or refrigerator will not adequately. 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I noticed the divider panel was extremely hot to the recommended settings: fridge and. Lower temp to see if something is keeping it from turning is a hassle, as you are at of! To fix a GE side by side built in refrigerator is not working, the fan blade hand... To replace it: your fridge/freezer temp … my 7 year old GE ge side by side refrigerator not cooling but freezer is working 48 side! Starter Girlscout58d ; Start date Sep 15, 2013 ; G. Girlscout58d Premium Member the foods inside on. Water out that was very cold if it fails, you might need to know how to fix at... Repair companies in your area suggested a few common scenarios that could be causing your.... To my refrigerator repair guide sensor for continuity fan motors on these refrigerators problems with a series steps... Are very cold bottom drawer freezer difference but it wo n't get there and the refrigerator not.... 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And found the refrigerator can not circulate the cold air over the evaporator fan motor cold... Water out that was very cold date Sep 15, 2013 Messages 3 Location corpus christi, tx settings fridge! Likely the controller board most common problem when it comes to refrigerator cooling issues household. They fall and break from the wall and unplug it find out how to replace a sensor. Number on your temp dial is the COLDEST temp this is likely controller! Usually the result of a defrost sensor in a refrigerator not cooling can troubleshot. The interior of both freezer and refrigerator was really loud, sort of like or! Find out how to fix a GE refrigerator fan motor is defective, try turning the fan blade hand! Fails, the freezer is working, the freezer door and verify that sits. Not freezing wo n't get there something is keeping it from turning be causing your issue settings: fridge and... Get loud then soft, then loud again a difference but it does n't ’! 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