Apparently they can only order one part at a time and it has to come from Germany - we are now told that it is another 10 days to receive the correct part - leaving us for a month with a defective shower in a holiday cottage which we are trying to let.Customer service is worse than useless - the only decent thing about Grohe is their engineer who couldn't have tried harder to help us!Anyone thinking of buying Grohe save your money - we certainly will for the next few cottages - won't be touching them with a bargepole!Update : the engineer fitted the right part but now the shower is leaking all down the wall and, guess what, it’s another 2 weeks for the replacement part! Even we tried to contact them by what's App. The login is currently only available for members of the GROHE SMART loyalty program. Really pleased. Showers. Awesome customer service. A bathroom faucet suddenly sprung a leak in the flexible stainless hose inputs flooding the bathroom after being installed for 18 years. ?Firstly, it is completely impossibly to reach them by phone, I probably tried calling them a dozen times (at different times and on different days), but after 45 min on hold the call just hands up! I can highly recommend their Essence Line in Super Steel for tap and shower, really nice finish. faucetmag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Then Mr. Srivastav asked us to give some time for confirmation. The Grohe Concetto is a pull-down faucet that is beautiful and well made. I've done more research since and find that most Grohe are made in China now - and many leak!- do your research! We are sorry to hear, that you were trying to reach us at a very busy moment. About GROHE, Career at GROHE, GROHE Newsroom, GROHE in your country With all of their products backed by a limited lifetime warranty, you can rest assured that you are covered for any malfunctions.  You may not ever find yourself needing to use this warranty, as the company boasts that their faucets actually last a lifetime. I’m a master plumber doing it since I was old enough to pick up a pipe wrench and that was back before they made aluminum and they were very heavy to a 8 yr old boy but anyway my point is I know what I’m talking about. Further, the part was not in stock at any parts dealer in the US. Dorf Bathroom Tapware Collection Dorf Kitchen Tapware Collection. Our range of bathroom taps, showers, shower heads and kitchen mixer taps includes designs to suit all interior styles and budgets. grant2b. Tapware Compared Brita. Unbelievable. Well, not people who own Ladylux because it has a pause button. If you click on these and make a purchase, we may receive a small percentage of the sale. The faucet was very, very expensive when I bought it. Does Mizu still have a good reputation and would it be worth us paying an extra $200 for each fixture to upgrade to Grohe? Kind regards, Grohe Denmark. The Grohe Eurodisc is a premier pull- out faucet that fosters ease of use for you and your family. Barry, Just started to replace parts of my bathroom and Grohe was recommended. Designed to be an icon of elegance and precision, every line in the GROHE Atrio collection has been carefully considered to create a powerful statement that will never go out of style. I could not locate a replacement rubber grommet (#07379SA1) for a Grohe kitchen faucet that we purchased seven years ago and is no longer made. For which we had finalised our deal with UP sales representative Mr. Onkarnath Mishra. Click here to find out more. Three of our most popular faucets now come with this innovative FootControl technology, or you can retro-fit the feature to any GROHE … GROHE - Luxury fittings for exceptional bathrooms and kitchens. 2. Exciting designs are matched by exceptional product features, to make sure that every second you spend at the kitchen sink is a joy, rather than a chore. Grohe Eurosmart Cosmopolitan (Faucet / Tap Mixer): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. If you continue your visit, we’ll assume that you are happy to receive all cookies. Brita was founded in 1966 in order to optimise mains water in a convenient way for consumers. Starlight and Ladylux are indeed the correct words to describe Grohe’s 32298003 kitchen faucet. Here at Tap Warehouse you'll find bathroom taps starting from as little as £20, as well as ranges from leading names like Crosswater, Vado and more. It also has the SpeedClean anti-lime system. After composing a message and filling it name, address and so forth, the security check characters are impossible to duplicate; I tried five times and the message never went through. Thank you Niki! Over and over, it is reported that this faucet has too many restrictions and that consumers would find themselves removing them to get the pressure and flow they desired.  Even worse, some had to hire plumbers to perform this task for them, which cost them money, and even sometimes time off work to meet with the plumber.  Let’s face it, not everyone has the skill, time, or desire to repair their faucet, and removing restrictors isn’t the simplest process. - the engineer phoned us the following week to try to help but, sadly, his quick fix didn't work so we had to wait for the part. © 2015-2020 Faucet Mag. So if you want to completely replace your faucets after 10 years and a meaningless lifetime warranty, Grohe is your expensive answer.UPDATE 5/24/19: Another Grohe faucet sprang a leak from the flexible stainless steel feed line. Then we talked to Mr. Omkar nath Mishra. The water temperature is determined by a single handle moving forward or backward, like a regular faucet. Product Reviews- Service - Grohe. They "tested" it - while running the water - no leaks. Finished with a parabolic detail and set at an incline of seven degrees, the lever handle features GROHE SilkMove technology for … I called Grohe and spoke with a the very helpful lady that answers the phone at their shop in Roselle, IL. It is reported that the hose works well and stays in place when not in use.  This faucet features the Starlight Finish and SilkMove ceramic cartridge that gives it a polished look and feels.  If you fancy yourself an amateur chef and pine after the professionals, consider bringing this faucet into your own kitchen to bridge the gap. with flushing cistern GD 2, 6 - 9 l; 1.13 m installation height; for on-the-wall installations or studded walls; powder coated steel frame, self-supporting All rights reserved. I have yet to try out the actual product but I can say with complete confidence that from a customer perspective there are far too many other competitors to choose from for this company to be in business. HOLD TIME: over 45 minutes!? My emails are totally ignored & unanswered and trying to call results in being placed on hold until the call gets disconnected. To bring it to us grohe tapware reviews it was wear and tear and after 18 years would! 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