Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. However, in terms of major differences in offerings between a business-class and a first-class lounge, it falls slightly short of being a real first-class Lounge  — but that’s what the Concorde Room is for. Galleries First is used mainly by BAEC Gold card holders. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The British Airways Galleries First Lounge in Heathrow Terminal 5 is spacious with loads of buffet food on display: a fresh soup bar, hot and cold entrees, lots of snacks, full coffee stations with all sorts of cappuccino and lattes, and a big selection of wines, beers and spirits or liqueur. (Belazu sells Middle Eastern snacks and and ingredients.). Plenty of restrooms available, also showers and spa treatments at the Elemis Travel Spa. British Airways Galleries First Lounge at London Heathrow Airport (LHR), Terminal 5A, South. The Galleries First lounge is at the south end of Heathrow Terminal 5 so, once you’re done with security, you need to head down to the floor below and aim for Gate 18. You could also help yourself to the usual Galleries selection of pastries, fresh fruit and cereals. Restrooms are sub-standard. If you are flying on a First Class redemption, you can use the Concorde Room (although you are also allowed in Galleries First). In January 2016, British Airways refurbished the Galleries First Lounge and replaced the legacy old-fashioned British style seats with modern and comfortable furniture, with side tables and power outlets at most seats. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Pros: Great a la carte breakfast. BA Galleries First lounge You can now access the First lounge through the brand new First Wing area at the south end of the terminal. Free newspapers and magazines are available for guests at this lounge. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. While good mass catering for customers with short wait times does suit the usual buffet seen in many airport lounges, when the effort is made with even the smallest of menus, it really makes all the difference. Cons: Very busy for a First Class Lounge. Stay up-to-date on major lounge openings, exciting developments, and ground service innovations. Free WIFI, Kids room, large business center, lots of newspapers and magazines. I passed through on 14 December 2020 after an Aer Lingus flight from Dublin, connecting to a BA service to Stockholm. There was even a small seating area complete with refreshments in the wing — a little unnecessary, considering I was in the lounge within minutes, but a nice touch all the same. If you are flying Club World or Club Europe, you are exiled to one of the three Galleries Club lounges in Terminal 5 / 5B. You could tell the egg Benedict had been freshly prepared. The trains are situated between gates A14 and A15 at the main terminal, shuttling passengers to and from terminal 5B and 5C. If you do want to freshen up, make sure you pop over to the reception desk to secure yourself a slot, as it may get busy at peak times. Lounge guests can relax under a sun umbrella, or in a garden lounger, while enjoying some colourful pictures from Kew Gardens in London, the TV or the great view of the apron and the runway. While noise from the terminal bleeds in, the space feels very open and sees less traffic than other areas. Firstly before you get to the lounge the dedicated security line for the lounge is very good and fast. The space also doubled as a nice spot for catching glimpses of passing Queens (Boeing 747s). © 2021 THE POINTS GUY, LLC. Huge lounge with tons of seating in many different areas. This really is one of my favourite lounges. But, I would get another chance, thanks to the team’s idea to review all four classes of service on a British Airways flight between London and Abu Dhabi. I only have Silver status but w… 5 Lounges in Terminal 5. I would like to subscribe to The Points Guy UK newsletter and special email promotions. Priority Pass, over 1,000 lounges at your fingertips, Blog: Gary Bembridge’s Tips for Travellers, United re-opens first non-hub lounge at Honolulu airport, WestJet flagship lounge opens at Calgary airport, Lufthansa permanently closes 12 airport lounges, Flagship American Express Centurion Lounge opens at JFK. As expected, the service in the lounge is different. We send up to one email a week and never resell your information. Drinks are widely available from several bars and self-serve areas throughout the lounge. Just a great place with unbelievable views of the airport action. The British Airways First lounge is past the dedicated first-class check-in wing and its security check at the southern end of Terminal 5. You can also order something from the menu. The required pivot to keeping people safe has arguably resulted in better service than ever before. The Galleries First lounge is open from 5am until 10:30pm. I knew I’d arrived at the lounge when I was greeted by the British Airways horse statue. •    Our Galleries South Club and Galleries First lounges at Heathrow, Terminal 5 are open The lounges embrace a decadent look and feel with crystal chandeliers, fabrics by Osborne and Little, art installations and mood lighting to reflect the time of day. On the rare occassions it has had a queue it clears very quickly as most people using the lounge are frequent flyers. Also several self-service bars offer snacks, sandwiches, cookies, cakes, fruits and more. British Airways Galleries First at London - Heathrow (LHR) welcomes: View detailed access rules at oneworld.com. This compensation helps pay the costs associated with running our website, and does not result in any additional fees to you. These lounges offer you a serene place to relax and unwind either before a flight or while waiting for a connecting flight. Free WIFI, newspapers and magazines, large Business centre, playroom for Kids. Very nice selection of food, including many warm dishes, at the buffet. After my first tour of London’s Heathrow airport and its many lounges, I still hadn’t managed to get access to the Galleries First lounge or Concorde Room. We never share or resell your information. Guests are invited to order food and drinks online and will be served at their seat. Another pandemic success story is the British Airways Galleries First lounge at London Heathrow Terminal 5. On the opposite side is an “open air” terrace which also boasts terrific views on the tarmac. Guest can also use the ELEMIS Travel Spa that is located outside the lounge and is shared with the Concorde Room. Choice of beverages is quite sensational including 2 Champagne-bars with self service (one in the main lounge and one in the quieter part of ths place) and several other outlets for cold and warm beverages. We stopped in Heathrow on our our way to Greece and had a long layover so came here for some R&R. Galleries Club Lounge South - After Security Galleries Club Lounge • Level 4 ... Gate B36 • Level 2 View on Map 5:30 AM - 10:00 PM. For me, what really sets an airport lounge apart is an a la carte menu. We may receive compensation when you click on links to those products. Flight information sc… The shower facilities are hardly luxurious, and spa appointments hard to come by. As is to be expected of a British Airways lounge, there was no shortage of beverages on offer. British Airways horse-shaped lamps. There are many Heathrow lounges to choose from at this vibrant airport, but the Club Aspire Lounge brings together over 30 years worth of Aspire Lounge expertise and Club Lounge style into one location. Even more crowded than usual, but we were still able to find a seat. Location: London Heathrow Airport, Terminal 5. Tons of things to do when not watching planes taking off. Here’s my experience: Galleries First Lobby and Spa. Huge lounge with plenty of seating in many different areas including a great indoor terrace. Also beer, wines, spirits and of course lots of other beverages and juices. The British Airways Galleries First Lounge in Heathrow Terminal 5 is spacious, embraces the daylight, and has a lot of food on display: a fresh soup bar, hot and cold entrees, lots of snacks, full coffee stations with all sorts of cappuccino and lattes, and a … Many self-service bars throughout the lounge including champagne bars – was told that they are serving up to a 1.000 bottles a day!! This post contains references to products from one or more of our advertisers. A highlight of the British Airways Galleries First lounge at London Heathrow is the dining area, called “Refectory.” While physically, the space isn’t particularly attractive and is often busy and noisy (for an experience with far more cachet, check out the Concorde Room dining room), patrons may enjoy a full meal on the ground, with an extensive array of snacks, hot and cold entrees, desserts, and drinks. British Airways Galleries First Lounge Heathrow T5 There’s also a second entrance to the First Class lounge for those who may have fancied doing some shopping or have entered through the standard security at the far end of the departures hall. Big selection of national and international newspapers available. The breakfast buffet in the First lounge took a more traditional approach compared to the other Galleries lounges, in that you could pick and choose from each of the items you would expect to see in an English breakfast and make your own version of the same. The main food area doubled as a buffet and dining area during the day, but in the evening there was waiter service for those departing after 8pm. © 2021 Sound Imagineers, LLC. 9 Jul 2020. The information, including card rates, product pricing and fees, presented in the review is accurate as of the date of the review – please check product pages for the most current information. For more information, review our our Privacy Policy. A spacious lounge with good drinks, and lots of food including cooked to order options. Fresh off our Virgin Atlantic flight in Upper Class from Detroit and a refreshing visit to the Virgin Atlantic Revivals Lounge, it was time to head to Terminal 5 and spend a bit of time in the Galleries First Lounge. It isn’t clear what sort of food and drink service is currently offered. A big plus is the fantasic apron view, especially from the terrace section where you have a magnificient runway view. Lounge review: British Airways First Galleries. The adjacent Elemis Spa offers showers, as well as 15 minute massages (for British Airways premium customers.) A selection of snacks is available throughout the lounge. In Terminal 3, the BA Galleries lounge complex is located just past the shopping area after security, in Zone F before the gates start. Related: How COVID-19 … It takes between 10-15 minutes to get there by train. This move starts today, July 4th. However, as of November 5, they will all be closed. Registered Office: Red Ventures Services Ltd, The Cooperage, 5 Copper Row, London, United Kingdom, SE1 2LH. In short, I like this lounge. The main drawback is how busy the lounge gets, BA gold card holders have access which means this lounge can be busy and finding a seat is not always easy. But alcoholic beverages steal the show – a broad array of wines, liqueurs and spirits is available. Many restrooms are available within the lounge area. Same goes for beverages where you can help yourself at many bars: good selection of warm beverages like tea and coffee as well as plenty of cold beverages including several spirits, wine and champagne. While British Airways First class passengers are welcome to use the facility, they benefit from a much more exclusive lounge, the. The food is tasty and well presented, and we appreciate the dual buffet/cooked-to-order setup – incidentally, the posh Concorde Room doesn’t have a buffet, and while the formal dining experience is a treat, the buffet is convenient for travelers in a rush. In the center of the lounge is a seating area with partitions which provide some privacy – though incidentally it is probably one of the busier parts of the lounge. You can also order something from the a la carte menu. 11645522. Other amenities include a comfortable and well-appointed business center with self-service PCs, printers and numerous power outlets, a fun family room with an aviation theme, a convenient manned baggage storage facility, and an impressive selection of newspapers and magazines. Enormous amounts of seats in different areas. Sitting there with a burger and a glas of champagne is one of the nicest things to do in this world. British Airways announced yesterday that it is be opening the Galleries First, Galleries South Club, and Arrivals lounges at Heathrow, Terminal 5. Just way too crowded for a first class lounge…. Despite all the cuts with BA,... Great lounge, excellent service and food. {"bg":"","mt":"","mr":"","mb":3,"ml":"","pt":"","pr":"","pb":"","pl":"","border":"","rounded":"","rounded_size":"","shadow":""}, “British Airways Galleries First lounge” is somewhat of a misnomer. A RED VENTURES COMPANY. London Heathrow British Airways Terminal 5 First Lounge The British Airways First Class lounge Heathrow Terminal 5 itself is on the lower level of the lounge complex, at the South side of the building. There is a huge food-buffet which offers a wide selection of warm food all day long. Qantas’ Lounge at London Heathrow’s Terminal 3. British Airways has once again transformed the terrace in the Galleries First Lounge at London Heathrow terminal 5 into a summer terrace. This allows you to use First class check in, go through a separate security channel and enter directly into the BA lounge. I’m not sure whether that means there are insufficient bathrooms for the size of the lounge and number of guests or whether it was just a coincidence that so many people needed the loo at once. Please view our advertising policy page for more information. That is the Concorde Room. To the right when entering is a large open area with lighter color tones, hardwood floors, and glorious views on the tarmac. All rights reserved. This decision follows a recent American Airlines announcement that it would be moving its London Heathrow operations from Terminal 3 to Terminal 5. It looked about the same size and even busier than the quieter business-class lounges, Galleries B and Galleries South lounges. It is a sheer pleasure to enjoy some quality time at this lounge. Red Ventures Financial Ltd is acting as a credit broker, not a lender. Depending on where you sit, you can have fantastic views of the apron or, even better, the beginning of the runway where all the jets line up and you can watch the take-off. If you’re flying First Class for the first time or become a Gold elite member and are expecting a big jump up from the Galleries Business Class Lounges, then I would tell you to not get your hopes up. Then I remembered flights to Las Vegas from Heathrow operate out of Terminal 3. It is not very crowded and there... On the whole a pretty decent lounge. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. For an explanation of our Advertising Policy, visit this page. Also note that if your flight departs from remote concourses A, B, or C, you will need to leave early. Perfect! The humongous British Airways Galleries First lounge at London Heathrow is broken into multiple areas with slightly different vibes, color tones, and seating arrangements. British Airways First Class passengers benefit from a dedicated area on the terrace while the Concorde Room remains closed. Since our readers are unlikely to always fly first class, perhaps that’s a fair trade-off. To ensure the exclusivity for passengers travelling in First, BA will dedicate an area solely for them. Before you get to Gate 18 you’ll see signs for the “South Lounges” which require a trip up the escalators you’ll see ahead of you. My flight was in the early afternoon, so I didn’t get the chance to experience that, but if the breakfast a la carte menu was anything to go by, it might be worth checking out. For more details, see our review of the Elemis Spa – T5. There was also a rather large selection of newspapers and magazines, as well as numerous large TV screens showing a selection of subtitled news channels. Nice selection of warm food, salads, sandwiches, cakes etc . Both first-class passengers and Gold card holders are eligible to use the lounge, but BA First passengers also have access to the Concorde Room, so you tend to find that the First lounge is actually mostly occupied by passengers with British Airways Gold status flying in any cabin class on a scheduled flight departing Heathrow (LHR) the same day. Also magazines and flight information displays all over the lounge. There are twin desks as you go in - and then you pass the two famous statues of … The Galleries South Club and First lounges at Heathrow Terminal 5 will be closed from Thursday November 5. There was a generous selection of wines, as well as a number of different spirits available to fill your glass as full as you wished. London Heathrow Terminal 5 (LHR; our full guide to all LHR T5 lounges is here) There are four types of British Airways branded Lounges: Galleries Club, Galleries First, Concorde Room and Arrival Lounges. This is a nice lounge. We will use information provided on this form to be in touch with you. The food came quickly, and we had just enough time to sample it before heading off to check out the Concorde Room. Very nice breakfast buffet and great choice of beverages including 2 champagne-bars and lots of self-service stations throughout the lounge. If you were traveling in first class, you could reserve your complimentary 15-minute treatment up to a month before you traveled. Please adjust your search criteria and try again. Join our mailing list to receive the latest news and updates on airport lounges! The Gold Bar and Champagne bar offer a broad complimentary selection of fine wine, Champagnes, and liqueur. A train ride away from the main concourse (aka Concourse A), this club serves passengers departing from Concourses B and C who would rather use a lounge closer to their departure gate. The Points Guy UK is a trading name of Red Ventures Services Ltd, registered in England and Wales No. British Airways lounges, particularly their first class lounges, have always had a strong reputation and are viewed by many as some of the best in Europe alongside Swiss and Air France. This is not really BA’s First class Lounge. Free Wifi, huge office area with plenty of workstations and printer/copymachine. The highlight is the elegant and serene Champagne bar room, where the striking design complements a fine Champagne selection which includes Taittinger. Red Ventures Services Ltd is an appointed representative of Red Ventures Financial Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 803495). British Airways has begun reopening its swanky lounges at Heathrow Terminal 5 and has released images of the coronavirus measures that have been put … This lounge offered exactly that, and there was more than enough to choose from. This site does not include all credit card companies or all available credit card offers. As a First Class lounge, though, it falls a bit short of our expectations for calm, privacy and attentive service. Excellent Food and Ambience. If an à la carte breakfast or waiter service for an evening meal is something you appreciate, then this is the lounge for you. There was a small but perfectly functional business area complete with printer and scanner. Overall, the British Airways Galleries First lounge at London Heathrow airport is a high-end, perhaps outstanding facility for oneworld Emerald members, with a wide range of amenities and cooked-to-order food. Very good choice of food at different buffets and bars. Review of British Airways Galleries First Lounge at London Heathrow Terminal 5 July 30, 2015 by Sue in Airlines , Blog , Reviews 11 Comments I must say that I felt a bit like a tourist while I was taking photos of the British Airways Galleries First Lounge on my recent trip through London Heathrow Terminal 5. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier one world elite status guests, since British Airways First Class passengers can use the Concorde Room. (adsbygoogle = window.adsbygoogle || []).push({}); Sorry, no records were found. By clicking a product link, you are departing from The Points Guy UK, and we cannot be held responsible the accuracy of the information contained within the linked site. You can unsubscribe at any time. The apron and runway view from the terrace area is as good as it gets. Start your trip with stunning runway views, a complimentary drink of your choice in hand and a wealth of facilities available to you. You may have access to British Airways Galleries First as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. If you are not sure which is the right product for you, you should seek advice. Both are available on a first come first serve basis, so be sure to inquire as early as possible. (I would highly advise doing that to avoid finding it all booked up.). The Concorde Room – open between 17th and 20th December from 8am to 3pm (First Class ticket holders only, other passengers may be sent there if Galleries First is busy) All other BA lounges remain closed. Our Galleries South Club and Galleries First lounges at Heathrow, Terminal 5 are open however some of our departure, arrivals and partner lounges are temporarily closed, please click … The a la carte menu is a definite bonus for Gold members who aren’t traveling in first class, but I would definitely recommend the Concorde Room rather than this lounge for any first-class passenger flying out of Heathrow. The lounge is full of bright light from the outside. This means that no advice is given or implied and you are solely responsible for deciding whether the product is suitable for your needs. The First Refectory offers a full buffet as well as cooked-to-order entrees. Free WIFI, big selection of local and international newspapers and magazines. Both first-class passengers and Gold card holders are eligible to use the lounge, but BA First passengers also have access to the Concorde Room, so you tend to find that the First lounge is actually mostly occupied by passengers with British Airways Gold status flying in any cabin class on a scheduled flight departing Heathrow (LHR) the same day. Choice of beverages is also close to perfect with several self service bars across the lounge including 2 champagne bars. ALL RIGHTS RESERVED. More lounges are opening in July and August as the airline hopes that business travel … I only have Silver status but was traveling with others from the TPG UK team that day, and as Nicky was traveling in first class, he was able to bring me into the lounge with him. Usually enough seating and large choice of food and snacks in addition to the drinks. Lounge Rating: 4.5 Stars. Oh well, Galleries First T3 would have to do… #First(class)WorldProblems. It was tasty and the yolk, though slightly overdone for my liking, was still warm. It is situated on the first floor of the main terminal building (Terminal 5A) and can be accessed using the green lift. Also wines and spirits available in a good variety. The Galleries First Lounge is located below the Galleries Club Lounge in Terminal 5A's South Concourse, across from the Concorde Room. By clicking on Subscribe, you agree that we may process you information in accordance to these terms. As I was traveling with Nicky, we thought we’d order a couple of things and share. Dedicated play-room for kids. Food and drinks... Nice lounge, and if you have executive platinum on American you can come in here anytime. Once you’re through airport security you’ll find yourself on the upper level of the terminal – you’ll need to … (Photo by Dan Ross / The Points Guy) Product links are provided on a non-advised basis. Enormous amount of daylight since there is glas everywhere, which also means great view of the airport and runway. Having spent lots of time in other Galleries lounges — especially the North outpost — over the past couple of years, I was really looking forward to experiencing the next level of British Airways hospitality and to see how the Galleries First lounge compared. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. British Airways, Galleries First Lounge Terrace, London Heathrow Terminal 5 (Image Credit: British Airways) Passengers travelling in First Class and Concorde Room cardholders who are ordinarily entitled to access the Concorde Room have access to a dedicated terrace in the Galleries First lounge. No real first class feeling however because the facility is very large and there are many, many passengers at nearly any given time. Alliance: Oneworld. To get to the Galleries First Lounge, follow the signs to the South Lounges and look for the signature (and odd!) British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. The Galleries First lounge is open from 5am until 10:30pm. The showers for this lounge were shared with the Galleries South lounge and the Concorde Room and were just outside the main entrance to the lounge between the Elemis Spa and the Concorde Room. Very good selection of food including a warm buffet and an a la carte menue you can order from. From those ever-present Union coffee machines to ingredients for make-your-own Bloody Mary and everything in between, the lounge covered pretty much all bases. Terminal 5 has lounge complexes on both ends of the main terminal (T5A), however only the south side has the First Lounge and Concorde Room. And it is better and nicer than ever. COVID-19 update: The British Airways Galleries First Lounge at Terminal 5, South Concourse has re-opened. Learn more about the lounge: amenities, photos, review, opening hours, location. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. When clearing from the main or transit security areas, turn right, head through some shopping areas, then downstairs before going up … The British Airways Galleries 5B Lounge is located a short train ride from the main terminal building. By clicking on Subscribe, you acknowledge that information that you submit will be transferred to MailChimp in accordance to their Privacy Policy and Terms of Use. Kids-corner to keep the little ones busy. It's very hard to find if you don't know the airport and many employees don't know where it is. The lounge itself is very good, with both an A La Cart menu and plenty of tasty buffet food as well as lots of beers/wines/champagnes to choose from. British Airways Galleries First – London Heathrow (LHR) Terminal 5. We went for the grilled Scottish kippers and the egg (not eggs) Benedict. There was a dedicated area for children, as with the Galleries North, South and B Gates lounges. I have never felt the need to use a luggage check within a lounge before, but you could leave your cases at a horse statue or at the designated luggage check. BA kicked things off in July when the airline reopened the First and Arrivals lounges at T5 at Heathrow followed by both the Galleries North and South lounges have followed suit. There is a Spa, a huge business centre, playroom for kids, free WIFI, newspapers and magazines and much more.. The generous buffet is complemented by a number of cooked-to-order options. The washrooms were perfectly clean and tidy, though there was quite a queue, which I’ve never encountered in a British Airways lounge before. 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You a serene place to relax and unwind either before a flight or while waiting for a connecting flight stopped... } ) ; Sorry, no records were found also showers and Spa treatments at buffet... To check out the Concorde Room sitting there with a burger and a glas of Champagne is one of Elemis... And will be closed Champagne bar offer a broad array of wines, liqueurs and spirits in... As well as 15 minute massages ( for British Airways First class feeling however because facility... Below the Galleries First – London Heathrow airport ( LHR ) welcomes: view access... Will all be closed newspapers and magazines, large business centre, for! Drinks... nice lounge, excellent service and food will not sell your email (! While the Concorde Room from one or more of our advertisers privacy and attentive service as of 5... Lots of food and drinks... nice lounge, and liqueur First First! A14 and A15 at the buffet broad array of wines, liqueurs and spirits is available from much... With unbelievable views of the airport and runway channel and enter directly into the BA lounge close! Early as possible we went for the grilled Scottish kippers and the egg ( not ). Fruits and more a spacious lounge with tons of things and share it can get quite crowded at times First.