If you see an ‘Accessory may not be supported’ alert. Why is your iPad Pro showing this keyboard error message? . Your accessory may cause this error message because something went wrong when you tried to plug in and use this accessory. This trick miraculously worked for me after all troubleshooting and even hard resetting my iPad! They make money out of it. You can release the buttons the time you get to see the Apple logo appearing. Tagged With: iPad Pro Keyboard, Thank you for the keyboard trick a little wiggle goes a long way. Combo Touch iPad 7th Gen Accessory Not Supported, BLE is not connecting. I Washington abortó toda die. Grateful to be able to use my ipad smart keyboard again! Jun 24, 2010 . I have been using the Apple keyboard with docking device for at least a month but in the last week I see a message like "Accessory not supported" as I connect the iPad 3G 64 to the keyboard each morning. I was about to go bluetooth when I found this suggestion. You can use any type of magnet, but I managed to find the exact type of magnet used by the user in the original post: which is a neodymium magnet. Also, try these steps: Then go ahead press and hold down on the On/Off/Sleep button that is located to the top right-hand corner of your iPad. Bent the connector strip until the contacts were mating properly. Your email address will not be published. You can turn on your device by pressing and holding the power button (side or top) until you see the Apple logo. Then release the buttons. 🙂. There are several reasons why you might see this alert or similar alerts on your iPhone, iPad, or iPod touch. We would like to touch base with you and check if you're still having problems with your Combo Touch keyboard… It’s important to keep your iPad updated regularly. Bending the magnetic strip worked for me too! I bent the magnetic strip so that the middle part (connector) was flush and it completely fixed my keyboard issue. Same for me!! I sporadically started getting the “not compatible” message and as of yesterday the Apple Smart Keyboard stopped working. Do not worry, you will not lose any content. Thanks very much for this. Basically, when you try to snap the keyboard together ready for typing, a magnet on the opposing face is what triggers the switch. Thank you for posting this fix, it was hopeful to try!! Likewise, you may get also “this accessory may not be supported”. This website uses cookies. “Accessory Not Supported.This accessory is not supported by this device. This applies if your iPad has a home button. Is this what you all tried or should it be the opposite way? I tried the reboots & ‘rubbing’ the magnets, but didn’t yield any benefit. you don’t bend the connectors, you gently flex the strip that the connectors are on – its the strip that has the magnetic fixing in this is so that the connectors make full contact with the mating parts, I just wanted to thanks Patrick as well! Make sure that nothing is covering (dirt, debris, lint, plastic, paper, etc) connection pins. We do not offer guest posts, however. The rest of the magnetic strip is a little bowed out (still magnetically stuck) but the keyboard is responsive now! Unable To Use Keyboard Dock/Accessory Not Supported? Daring to bend the connector strip so as to “push the middle pin” towards the connectors seemed to solve the issue. I pressed down on the two ends of the strip to try to push the connector up (towards the connector on the iPad). Floating Keyboard not working properly. I WONDER WHY APPLE CHEATS ITS CUSTOMERS. With the keyboard attached but not in the support guttering get a small magnet and rub it just above the 1 and 2 keys on the keyboard. The accessory isn't supported by your device. You can try blowing air directly into your connectors to remove debris. This is the only solution whatever that has worked despite a pot full of trying. This seems to be a very common problem; my current keyboard is already a replacement. It’s important to keep your iPad updated regularly. Good luck! I decided that the contacts must not be touching the smart connector properly so i looked closely and found that the magnetic strip with the contacts was slightly bend so the area with the contacts was bowed ever so slightly away from the ipad. I collected it for the Apple store this morning as the previous one stopped working and the guy at Apple couldn’t get it Woking after trying several ways to try and get it going again. If you are in an application that is waiting for input the onscreen keyboard will dissapear meaning that the physical keyboard is ready for typing. Check your Charger. Also run the magnet along the strip that connects to the ipad that would be seated above the 1 and 2 key when in position for typing. Put the iPad in the type position. My keyboard would work off and on. Plus, I have never dropped it before. Can’t believe i was struggling for so long gosh Step 2:  Next, keep holding the button down until you see the “Slide to Power Off” screen on the iPad. Not sure, but either the magnet or the reset took care of it (so far, so good.) Patrick Walker’s solution fixed my long-standing keyboard issue as well. When iPad Pro smart keyboard is not working, forcing restart can help you out. The magnetic “strength” or flux can be restored and activate the switch to work which allows you to pair up and support the keyboard. There can be various reasons why your iPad keyboard is not responding: This error message may usually occur when the accessory you are using isn’t MFi certified. Nothing has worked for mine either, and it stopped working around that 12.2 update as well. You can turn off your iPad Pro by going to Settings > General> Shut Down. This worked for me. Could someone please clarify the bending process? Apple is going to cover repair costs for its Smart Keyboard iPad accessory for longer than the typical one-year warranty. Thank you very much. If you are using a third-party accessory, you may … Magic! If it connects, you will hear a chime as you’re doing this. Maybe because it wasn’t insulated properly it was malfunctioning. Then insert it into your iPhone or iPad and check if the “This Accessory May Not Be Supported” doesn’t appear again. This is also called a force restart. It didn’t. Sort by Date Votes. Fast forward to this school year we have had 12 smart keyboard issues. If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Hi Patrick, It’s April 1st (April fools day) & iv’e had this problem for months then I came across your post & gave your suggestion a go, bent the bar on the keyboard & hey presto it worked, cant believe it I am so happy to have my keyboard back & with such a simple fix. Surface Book Pro Keyboard Not Working ALL NEW FIX 2018 - Duration: 2:59 ... Accessory Not Supported | Top 5 Reasons why this happens and how to Fix | haQ attaQ 314 - Duration: 11:29. Filed Under: Not working? This has been bugging me for so many months, and now it’s fixed! The simplest way to fix iPad Pro Smart keyboard not working is to force restart the iPad. Thanks. Slightly bowed the connector strip up in the middle. I used a magnet that we used to hold a souvenir from my sister’s graduation – not sure if it’s neodymium but it worked amazingly well anyway. You can try testing the iPad once again to see if the Smart Keyboard keeps showing the “This accessory is not supported by this device” error. Just got your iPad and don’t know how to restart the iPad? The slight bending of the connector worked. As usual replaced the key board on advice of apple. I tried everything and was going to make an appointment at the Apple Store before coming across this article and Patrick Walker’s suggestion that maybe the magnetic strip had become bent. If your iPad does not have a Home button. What is clearly happening is that the magnetic strength of the top part which fits in the guttering has lost flux. Use clean clothes or a wiper to clean off the connector, … Any ideas? Then the keyboard stopped working altogether – so, then DUH – the keyboard. Working as I type this now. I my smart keyboard there was after 14 month small holes in plastic which cover magnetic craddle. Thanks for your help! It worked like magic. If you re soo disappointed, you can also send feedback to Apple. Your device will either say (a) your software is up to date or (b) there is an update available. Step 4:  Finally, you should see a small, spinning wheel right at the center of your iPad’s screen before it shuts down. So no more connection errors! Like so many others who have commented … thank you Patrick! I’ll take it in for a Genius appointment. Believe with method try and error I finally discover, that small piece of plastic tape put over this hole on the right in position over keys 9 and 0 (in the craddle groove) makes the keyboard start working. I did everything stated yet it still wouldn’t work. Copyright © 2016-2020 Saint. Apple doesn’t care. Gracias, vivo en Bolivia y acá no hay soporte técnico. I cleaned and bent the magnet strupe, but notering worked out. It is important that the connector (or what Apple likes to call “Smart Connector”) which is on the iPad that links the keyboard with the iPad is properly connected. No more accessory is not supported by this device message! Most visible on the IPad itself, which had some clearly visible wear spots from the metal. It worked for me too, thank you!! Apple iOS Mac OS X Reports , Help and News, Last updated on May 22, 2020 By Serhat Kurt 53 Comments, Your iPad Smart Keyboard (or Smart Keyboard Folio) is not working? But you’re fixed has solved it! Another little go-to method is to simply restart your iPad by turning it off and then back on again. Apr 6, 2017 11:26 AM in response to mugsymallone. You may find this error surprising since Smart Keyboard is also an Apple product just like iPad Pro. Thank you Patrick. It works fine for about 20-30 seconds then I get a message "This accessory is not supported by this iPad" and then it stops working. Save me some bucks! Hardware Keyboard briefly appeared. Ok” Now if I click OK the message disappears but again comes back after sometimes. Please ensure that your iPad Pro has the latest version of the iOS software. , which had some clearly visible wear spots from the metal ( still magnetically stuck ) but keyboard. 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