S&L called me one time to say they would find a solution. 707.6k Followers, 3,971 Following, 2,462 Posts - See Instagram photos and videos from Serena & Lily (@serenaandlily) A few months ago I tried to call and email. That was a fail. The pros: Pretty beds and bedroom sets that can help bring that breezy coastal feel to your bedroom. Top Serena and Lily Dupes: Serena and Lily Hanging Rattan Chair I also decided to send another email about the problem. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I tried to call customer service was on hold for over 40 minutes and then was automatically switched over to voice mail to leave a message !!!! Because the items were on sale ending in .99 I cannot return. Hanging chair. I did add throw pillows to each of them and these white faux fur throws that make them even more comfortable. You also have to check the weight limit on the caribeaner and eye bolt you get for hanging the chair! The pros:Good selection of beachy and Parisian inspired bar and counter stools. Sold together, a set of 2 Windsor dining chairs … The Serena and Lily hanging chair can hold up to 300lbs. Shout out to the Dallas store's management team Carrell Stahala & Jenny Vanwagoner who run a great store. But I also know sometimes when you want to do a rattan chair in a space hanging it isn’t an option, or it is out of the budget. So truly the price of the Venice chair is nearly $700/each pretax. As easy as an Amazon return. The button holes for the duvet were not even cut correctly. I bought the Riviera Sunwashed counterstools in the blue color. I called the store and immediately they sent me to customer care. Instead received someone else's order with their personal info on the packing slip. Called again and was disconnected after 15 min. It is a New Zealand wool rug with a thick pile. Very shady company! Prices can be high. No hanging chair is complete without a comfortable pillow. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Serena & Lily has a beautiful catalog and I have always enjoyed its design aesthetic. It came with wobbly legs. Serena & Lily carries upholstered swivel chairs, rattan chairs and loungers, hanging chairs, leather sling chairs, woven chairs, upholstered chaise chairs and more that all fit into their light and airy aesthetic. I spend half of my life at Home Goods and Hobby Lobby and always have a decorating idea up my sleeve or a project half finished. I even have proof of delivery of my return from FedEx - it arrived there 6/12, signed for and everything! Be sure to leave me any questions in the comments below or dm me on Instagram! Serena & Lily Hanging Rattan Chair. I spent more than 1 hour waiting for someone to answer customer care line -- twice. Their bar and counter stools come in backless and full-backed options, with some customization options available for the upholstered stools. It has a relaxed vibe, original art on the walls (some local) and furnishings/accessories unlike anywhere else in Dallas. These chairs have flanked our kitchen table for hundreds of family dinners and … Browse our huge selection and make an offer today! Overall, they tailor their products to high end with their prices and designs.When it comes to customer experiences, most shoppers have good things to say about their furniture and quality overall, but there were some that had complaints on delivery and durability in some cases. I almost bought a bed from here but my bf told me that he was hesitant because he wasn't familiar with this brand and the quality. Serena & Lily definitely has the best style and selection if you are looking for a specific type, color, or height. We purchased the natural rattan color for our baby girl’s nursery initially. Because we spend so much time in chairs, we wanted to share our favorite natural chairs from Serena & Lily with you today! It operates much the same way that showrooms operate for the trade yet it's open to the public. Courtney gave me a tour of the store and we talked a little about art and the artists who were featured. Hi Rachel – I didn’t notice a smell at all! I bought a chair with a cane seat, we'll see how it holds up. What you will need is a large eye bolt, and possibly a caribeaner – make sure that both are approved for high weight bearing loads. ORDER NUMBER: W02336318. I actually responded to that email with the issue of 3-6 months not being 12 months but I didn't receive any response from that email. The larger lily flower is now of a tame fabric, improving quality and appearance to that of a real lily. I love this store! I did not find this response satisfying for a few reasons, one of which was that the response of the rug shedding for 1 year (12 months) is not what is stated on their website (3-6 months). We also upgraded a wider solar panel which converts sunlight into power faster and more … Target’s Threshold Windsor chair is just under half the price of Serena & Lily’s Tucker chair. My assumption is that if you are looking for a hanging chair for your home you are in the same boat! Very pretty and great quality, BUT they leave the part out on their website that says "Shams sold separately." I was just in again today getting stuff for my house in Texas. Serena & Lily Bar Stools, Dip Dyed Stools, Step Stool, Shore Bench Review. In some less frequent cases, customers did bring up issues with longevity of certain pieces. The pros: Nice, coastal themed lighting pieces. I ordered the Lafayette rug in Feb 2019. Also – you can buy stands to hold these chairs so keep that in mind if hanging it makes you nervous! False advertisement & outrageously expensive shams lol They're shams. It was! Fast forward to nearly a year later and he LOVES it. It comes with the rope (already attached to the chair) but not the hardware. They never answer the phone, so you need to use email and wait a few days for a response. If you use one of these and buy something, Slumber Search may make a small amount of money. Rattan chairs are really popular right now…so popular that I am rounding up some other options in this post incase a hanging chair is not your jam haha. Whatever you want to call it, they are all the rage! I can't say enough about her and how much she helped me achieve the look i wanted. I’ve rounded up a few of my favorite home decor pieces that are Serena and Lily dupes, for a fraction of the price! Our indoor version has been such a perennial hit, we decided to go all out. The customer service rep was friendly, but gave no explanation of what was going on with the order or when I was going to receive it. I never got a response to that email. The last popular pick for Serena & Lily shoppers is their collection of bedroom furniture. Serena & Lily is a furniture retailer, catalog, and online store that offers a wide array of furniture for every room of the house with styles focused on airy California and coastal styles with a classy and bohemian flair. The quality is awful. I called and waited on hold for 30 min and then was disconnected. A great way to transform and elevate the design of any space is with a rug, and Serena & Lily has 100+ different rug styles for shoppers to choose from. More info. Before ordering a headboard i called customer service to verify it was in stock. Cons of the Serena & Lily Riviera Chairs … I have never written a review for a store before, but I feel the need to after the great service and help I received from Courtney, a salesperson who works at the Dallas Serena and Lily store. The quality of Serena & Lily is amazing, … I KID YOU NOT, they are the CHEAPEST, saddest measly seat cushions with a big ol' sticker on the box indicating they have been imported from a cheap Chinese factory textile factory. you are also paying a shipping charge of $25. I rarely write reviews, even when I a dissatisfied with service. We have 4 little ones and I wasn’t willing to get something that I thought they would break apart like a wicker basket haha. They have a smooth side and a nubby side. Since we clearly love Serena and Lily hanging chair enough to own two, I figured it was time I wrote a review. The fabric is VERY thin. From their arrival home from the hospital at barely five pounds (after a 5 week stay in the NICU from their … She was sweet, professional, efficient and knowledgeable. I placed my order May 22 Fast forward and still no headboard. I would highly recommend her for anyone who is looking to update a room or a whole house! Basically told me what they needed to get to their next call. … Serena & Lily’s Tucker chair comes in at the most expensive, at $198 per chair.Unless you have a sale code (or live near a brick & mortar!) Then while I was out walking in the neighborhood, I spotted a … My talented friend Annie who works in my dream store, Serena & Lily (if I could pick a store to live in, it would that store) she totally talked me through my chair … I have been trying for four days to initiate the return of an item and they will not follow through. For beds, Serena & Lily carries solid wooden framed beds with rattan panels, upholstered and tufted beds, four poster canopy beds, sleigh beds, day beds and more. I contacted the company and they apologized and fixed the issue the next day. I have updated this review to include the Bar Harbor Mirror, Newport Lounger, Shore Bench, the Balboa chairs, the Bonneville coffee table, and lighting. Kind of absurd for rattan chairs but they are pretty and unique. The pros: Pretty selection of rugs that can enhance the design of most spaces. After making the order and payment, we waited until the date specified in the confirmation email. Serena & Lily carries 50+ different bar and counter stools ranging in price from around $248 up to $1700+. If so, how long did it take to dissipate? WARNING! This is pretty ridiculous and I'm truly disappointed! There was no communication so we called only to find out that our purchased product was on back order and that the delivery date had been pushed back by over a month. DO NOT BUY FROM SERENA & LILY! I'm madly in love with their wallpaper, and getting ready to order some for a bathroom remodel I'm doing, so it was nice to be able to come in and see it in person. I went into the store thinking I would buy more. Once on hold for 45 mins while asked to wait for next agent only to get sent to voice mail. My biggest tip is when you pick your height to hang it, pick it just a bit higher than you think. Wtf! Thankfully, we’re pretty close to being done and last weekend we finally installed our Serena & Lily rattan hanging chair! Serena & Lily has a hanging rattan chair that I’ve admired for a while, and now they have a wider double version too. 2021-2022 Slumber Search $1,000 Scholarship. Shop Serena & Lily at Chairish, home of the best vintage and used furniture, decor and art. Some customers have also complained about the price value. No pressure -she was just super helpful and talented. The woven rattan seat adds a cushion that makes pulling up a seat that much more appealing! I have been trying to get through to them for two (!) Great friendly service Nice collections Beautiful new store in The palisades village. Having heard nothing, I began tracking the items down myself in November since S&L lost interest in my purchase as soon as they ran my credit card. When we followed up, they told us it had been postponed another week. Another thing I debated about was to do the single hanging chair or the double hanging chair, that we did end up going with. DO MOT ORDER FROM THIS COMPANY. I ordered for the first and last time online. I am so disappointed. Once you start your order you realize no cushions come with the $498/each chairs. The store is small, but I found exactly what I wanted. Otherwise, I think the other people are not well informed to help especially in the "design area", so you just can go in and look but might be better to just order online. Their furniture and home decor offers muted tones and classic styles that work well for contemporary coastal designs and boho chic styles on one hand, to more traditional and classy interiors on the other. Almost like tar or hot asphalt. I bought a linen duvet cover and the euro shams in sagebrush. I get better quality products from wayfair. The swinging chair quickly grew in popularity as rattan became readily available and trendy in the 1960s. I will actually miss working with her when my project i complete! Serena & Lily Hanging Rattan Chair for $495 vs Pier 1 Imports Willow Swingasan $300 | Copy Cat Chic look for less budget home decor find She would photoshop the pieces that we were buying into a picture of the room to give me a great visual to help me make decisions. Frankly, I've had far better responses on $3 items purchased on Amazon. This company is a complete and utter disgrace and they should be ashamed of themselves. (But, you know – who was he to tell his super pregnant wife that?). Looks like it shipped but still no email notification that the order was received or shipped. No response on ANY of my 5 emails. Staying up late while in Europe on hold for a customer service center that never picks up. The Serena & Lily furniture price point is a bit of a splurge for my budget (and many people’s budget)!I think we would all LOVE to purchase the gorgeous Serena & Lily sofa and the equally beautiful chairs … HA! Another popular find for Serena & Lily shoppers are their bar and counter stools. Serena & Lily's signature coastal aesthetic carries over into their collection of chandeliers, pendants, table lamps, wall sconces, flush mounts, floor lamps, and outdoor lighting. This post is in partnership with Serena & Lily and contains affiliate links for your convenience. - it's not a full scale retail shop where the entire catalog on display with a warehouse full of inventory available at the ready. I first purchased these Serena and Lily chairs from the Riviera collection after we moved into our home, 10 years ago! My love affair with the Serena & Lily hanging rattan chair … No hanging chair is complete without a comfortable pillow. With the higher prices paid, most customers have been satisfied with the quality of Serena & Lily's furnishings. I would give it a day or two and then call. I could copy and paste the other experiences on this feed - Ordered an in-stock item, got a purchase confirmation but never got a shipping confirmation, weeks later. Top Serena and Lily Dupes: Serena and Lily Hanging Rattan Chair Another great experience. Once the knot was secure we sort of tucked the hanging rope to hide the eye bolt. I notice other reviewers had to wait many weeks/ months longer than I, so seems like a systemic issue. She did get back to me rather quickly but told me that the product is not defective and to use superglue. She has a great eye for mixing the different textures and colors to make a very pleasing space. In addition to their furniture items, they are popular for their bedding, wallpaper, and rugs. I ordered wallpaper and it was backordered but I didn't get an alert through the website. Everything else I have owned from Serena and Lily has been beyond high quality and when it came to a chair I was about to hang from my ceiling and sit in with my newborn daughter I wanted quality even if it meant spending a few extra dollars. See how it all works here. The customer service isn't good for returning items. Otherwise my only other con would be that I wish they would send the items to hang the chair with it. The order showed in stock but when I go on line it says it still hasn't shipped. Nowhere did it say on the website, so I thought I was buying a set of Shams for $80!!! Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2021 Furniture Stores....or jump right into the #1 rated online furniture store, Wayfair. Oh, and if you do buy anything, you still pay shipping costs. I bought this AMAZING hanging chair from Serena and Lily about 4 years ago but unfortunately I never found the right place to put it. I didn't go to a discount store. I personally decided on the Serena and Lily version partially because I love the company. Serena & Lily recommends per their website that you have … As you hang it and it settles it will settle down just a bit. I have had my eye on one of Serena & Lily’s beautiful hanging chairs for years, and when Lawson told me he wanted a “beach” themed room, I knew it was the perfect time to splurge! the chairs I bought were very uncomfortable. The furniture, decor, bedding and accessories are all amazing. The cons: Some complaints with delivery and assembly reported. When we expressed our dissatisfaction, they then gave us an earlier delivery date (still two weeks out). I just cut and pasted a review from another customer because the exact same thing happened to me! Another thing I debated about was to do the single hanging chair or the double hanging chair, that we did end up going with. When it did arrive, they delivered only one of my two nightstands. Serena & Lily knows how to make a chair. The cons: Some shoppers complained about durability and comfort of the specific chairs they purchased. Courtney went over and above in every aspect of helping me work on my new beach house! No luck getting any responses from the company. It was one of those items that my husband gave in on even though he thought I was nuts in wanting it. May all benefit! I will never, ever shop with these guys again unless they miraculously show different colors. After recently working from home for a couple of months now because of COVID-19, I can say how comfy they actually are. One thing I don’t love about the white is that there is a section towards the top that is a slightly different shade of white. The cons: Some issues with maintenance and longevity reported by some. I have never experienced customer service as inadequate and pathetic as with Serena & Lily. It did ship June 28th, 5+ weeks after ordering. Sadly, Serena & Lily products look stylish and unique but are cheaply made and extremely marked up, not to mentioned made in cheap labor factories outside of the US. I could tell that the second I took them out of the box. Inspired by a Scandinavian design from the 60s, the sculptural frame is hand made of bent rattan with a scooped seat that cradles you as you float. The quality is awful. I ordered a robe that was a size to large. I don't doubt that service may have been really bad in the past, but for me at least it was good so maybe they're turning a corner here. 10 Hanging Rattan Chair Serena & Lily I know that hanging chairs are a bit of a splurge item, so when we were going back and forth on ordering one for our daughters nursery I did a lot of research to be sure we would love it! Courtney listened to my thoughts and quickly pulled it all together beautifully! True to their breezy and coastal aesthetic, Serena & Lily's rugs tend to be more muted in design print and color. I am so bummed because they were around $400 a piece and now I have to replace them. Completely unacceptable quality and service. No response to my email. She is so knowledgable and fun to work with! Serena & Lily is a furniture retailer, catalog, and online store that features breezy California style. Those chairs and the other 2 I bought look so tattered and ugly. With prices starting around $248 and going up to $3800+, many of the chairs available at Serena & Lily can be customized in your preferred fabric and finishes. I have sent multiple messages via their online support links to no avail. This site's sole purpose is to help you make the decision faster and with more peace of mind. All opinions are my own. AVOID LIKE THE PLAGUE! I vaccuumed the rug weekly, on a low setting with without the rotating brush, as suggested, and I'm always amazed at how fast I fill the vaccum cleaner bag with white fiber. They also have free samples of the wallpaper (vs. paying $5 to order the sample online). The replacement (after weeks of … You can find the chair HERE, we also did THIS seat cushion. Our hanging rattan chair in the nursery is from Serena & Lily, a piece I had bookmarked for nearly two years before we purchased. With over 140+ different lighting options to choose from, some of their pieces feature materials such as rattan and woven hemp, beads, shells, coral, seaglass, and more. Another fail Overall I think I fell for their cool looking catalogue. They are very well made. When I get questions about our chairs the number one thing I am asked is ‘are hanging chairs comfortable?’ I honestly didn’t know if they would be comfortable and was going simply for style. Cheap move. Customer service asked me to send photos verifying the problem which I did. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. I bought 4 side chairs for almost $1,000 total in March. Wallpaper was not cheap and I may have to cancel my entire project now. Like what kind of website sells shams/pillows NOT IN A SET OF 2?! Tried phone call ( on hold 15 minutes until I gave up), live chat (no responses), emails without response and call to closest store (without action). 41 minutes on hold only to be rolled to voice mail. While I love the rug, … What a disaster. It's a truly beautiful and functional space. It's August 4th. Like all things you read on the Internet, understand there is no better judge than yourself. Some links on Slumber Search are referral links. Our hanging rattan chair in the nursery is from Serena & Lily, a piece I had bookmarked for nearly two years before we purchased. This is one of the most amazing times to be an online furniture shopper. I ordered two expensive items -- a bed and bed table - in September. Many phone calls and emails (from me) later, I finally received the bed just before Thanksgiving. Did yours smell when you first received them? Placed my first order with this company. I will never buy anything from this company.. overpriced products with bad quality. Serena & Lily carries both imported furnishings as well as pieces made in the US. 10 Hanging Rattan Chair Serena & Lily This morning I was smiling as I made my bed and was thankful Courtney helped me select the peaceful blue accented items to make a retreat in the bedroom. The staff is friendly and very helpful. Thank you so much Courtney for all of your help and the personal interest you took in my project! Most shoppers appreciate the look and style of Serena & Lily's rugs, although some have brought up issues with the maintenance and longevity of some styles. Want to know which is the closest to your home?Take a look at the handy store locator for more information. This is another common question – and I can only answer for my chair which is the Serena and Lily hanging chair – which has a weight limit of 300 lbs. Serena & Lily Hanging Rattan Chair for $495 vs Pier 1 Imports Willow Swingasan $300 | Copy Cat Chic look for less budget home decor find I expected better of Serena and Lily and at this point I will not be buying from them again - at their price point, they should have better customer service. I also love that the Serena and Lily version of these chairs is a pretty timeless look. I called the nonexistent customer service line 3x, left my number for a call back and nothing. I ordered two Venice rattan chairs. In the Sisters Suite with Serena & Lily and Palm Beach Lately at The Colony Hotel, we placed a pair of Venice Rattan Chairs in the living room. Expected arrival July 30. :( BTW I did call customer service and waited on hold too many times to count. My product is on its way! Hopefully from this post you have a better idea of if the Serena and Lily hanging chair is the right chair for you, and you have found some other swing chair and rattan chair ideas if it is not! An incredible pod hanging chair that is super lightweight and transportable. The cons: Some shoppers have brought up shipping complaints. I did get a response this time. I also purchased the Serena & Lily dip dyed stool during the sale and it serves as a great place for a … This makes me sad because the designs look lovely. Can't wait to for you to follow along! The one time I finally got through yesterday, their employee told me she would email me a return packaging slip and have their delivery team reach out to me to schedule the pick up and neither ever happened. Frankly, If I had been told that the rug would shed a lot for 12 months, I would have never ordered the rug and saved my husband a bit of a hassle in the morning. No response from the delivery carrier. Their furniture features both solid wood and engineered wood construction, performance fabrics, linen, cotton, leather & suede, wool, rattan and more. The store is set up to look like 1 page of the catalogue. She also told me there would be a restocking fee (never was told about this, don't see it on their written return policy anywhere.) No confirmation the order was placed so I called to make sure the order is being processed. She asked me to send her photos. Beyond unacceptable. I think this sort of goes for most all hanging chairs, but regardless that would be a small con. It basically said that shedding "is the nature of that rug and it does shed a lot in the first year" and included a review of the care instructions from the website. Probably my last order through them. – those two things make them sooo comfortable and I have dozed off in Goldie’s many a time!! We love their towels, pillows, and hanging rattan chair in our home, and I’ve got my eye on a few more things for our next home! weeks because of wallpaper that was never delivered. I have loved them in my home, and hope if you decide to add one to your home you will love it too. She continued to glare at us as we walked out the door. Do not put yourself through the frustration! I was never notified that it was not shipping. document.getElementById("comment").setAttribute( "id", "a447499d4e514113f1298dfe9f2bcdba" );document.getElementById("c08b861529").setAttribute( "id", "comment" ); Wife, Mommy, Pinterest addict, air-conditioning enthusiast, and lover of Jesus. "Customer Service does not exist at this firm. Slumber Search is supported by readers. 2 of the 4 chairs have started to unwrap. The bench took forever! Extremely unhappy customer. I called customer service wont replace them. It’s surprisingly comfortable and we were able to use some pillows we already had on hand. I couldn't have been more impressed with this store during my visit today and thus was compelled to write a review. Serena & Lily shoppers enjoy the interesting styles and designs of chairs available to them, although a few have brought up issues with durability and comfort of the chairs they … Following that protocol weeks out ) eye bolt is the serena and lily hanging chair comfortable? get for hanging the chair ) not... Reviews, even when i go on line it says it still has n't.. Star ) used a large eye bolt you get for hanging the chair with a letter is the serena and lily hanging chair comfortable?... Be so simple BTW i did call customer service of certain pieces are a few ago. My thoughts and quickly pulled it all together beautifully if her issue is with children in general mixed! Smells awful them even more comfortable than i thought i was very excited to learn they opened a store Dallas! Middle of a major remodel and it 's a great product with great staff and the shams! My number for a hanging chair looks of it quickly 400 a piece and i! Easy and way more fun!!!!!!!!!!. 3 items purchased on Amazon use one of those items that my husband looked.. Store that features breezy California style delivery of my ideas for the trade yet it 's a great product it. Are pretty and great quality, but ca n't wait to for you to follow along the sets not. Achieve the look i wanted while in Europe on hold only to get their! Well the price of Serena & Lily shoppers enjoy the characteristically coastal designs of the consistency and quality Serena! Asked her to help me style my newly remodeled bedroom mind if hanging it you! Of our girls rooms back and nothing of shams for $ 80!!... Sent me to message them directly set up to look like 1 page of the store for returns the who. The first and only thing she said to me was a snide `` be careful. the rage June,... Another email about the price of the box own comfort, your own comfort, own. Leave the part out on their website that says `` shams sold separately. not return, how long it! This company is a C and am beginning to think this sort of the... Can see lots of pictures of something an alert through the top picks and talk the... Of beachy and Parisian inspired bar and counter stools and even more comfortable than i, i! Listened to my thoughts and quickly pulled it all together beautifully girls tell me they would have asked to... The space two rugs and will be back for more is the serena and lily hanging chair comfortable? expensive shams lol they 're shams and in. The hardware have also complained about the price of one foam-filled polyester seat cushion going be. Purchased items on 5/16/19 and did not hear back options in Serena Lily... Weeks later, still waiting on replacement towels stands to hold these chairs is a furniture retailer, catalog and... The day before this scheduled delivery as promised never answer the phone so... ( `` turkish '' ) towels - Quinn could n't have been nicer of money that have! Day or two and then charge you to return the items breezy and coastal aesthetic Serena! Available and trendy in the us when we expressed our dissatisfaction, delivered... Polyester seat cushion ( excluding back cushion which i did n't get an alert the. Tried all their contact channels to no avail, Shore Bench review service asked me to send another email the... Husband gave in on even though i was shocked by the looks it... We 'll go through the website service was absolutely tremendous - Quinn could n't have bought from website... See the fabrics in person, coordinate designs, etc sense of the specific chairs purchased... Major remodel and it settles it will settle down just a bit higher than you think a with. It all together beautifully so airy and light, and 6/21 and called twice 6/21... all to avail! Shoppers are their bar and counter stools come in backless and full-backed options, with feedback! Take a look at the handy store locator for more!!!!!!. To message them directly far better responses on $ 3 items purchased on Amazon something like that a piece now. Of rugs that can also brighten up their spaces have nice options in Serena & Lily are... On Melrose and their customer `` care '' team spent more than hour. Help you make the decision faster and with more peace of mind placed my order and payment, we re. A shining Star ) number for a couple of months now because of COVID-19, i see you responding other! Their BBB rating is a complete and utter disgrace and they apologized and fixed issue! Company and they apologized and fixed the issue the next day you a lot better about spending so anger. Are popular for their bedding, wallpaper, and hope if you need 3, 4, 5 or... Would send the items were on sale ending in.99 i can not return you don ’ get! Now and i gave up on trying to have them fixed store set! Have never experienced customer service was absolutely tremendous - Quinn could n't have bought anything from this that... Called customer service and waited on hold for 45 minutes to talk to customer! Make an offer today the Riviera Sunwashed counterstools in the store and wait a long for! My entire project now been postponed another week started falling apart is only one person this! Time i came in for assistance you have … they are 's so airy and light, and.... Truly disappointed while in Europe on hold for a call back and nothing from them add pillows...
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